PRE SALES SERVICE
PRE SALES SERVICE
We support our products with unrivalled expertise that includes a comprehensive level of pre sales support. With a selective team of dedicated professionals, we look to offer new, inventive and pioneering services that meet the standards and requirements set by ourselves and our loyal customers.
Not only do we provide the diesel power generators, we also provide reliable and professional On-site consultancy service. We provide uninterrupted supply of electricity and professional support services to customers, allowing them to enjoy the advanced technology and expertise that Energy Tech offers.
A team of highly qualified engineers and technicians will travel to customer sites and work with the client to define their actual requirements and review the alternatives available for providing a cost-effective solution which includes, but not limited to:
- Studying load requirements and specifying the correct size of diesel generator to support various projects and the need of any other equipment such as ATS, Battery Charger, and mode of operation; synchronizing system or stand alone, type of enclosure with certain noise level or mounted on skid, etc.
- For generators to be installed in plant rooms, we can advise on all aspects of the room requirements, and supply all peripheral equipment
- Guidance on the electrical installation & options to enhance the performance and life of the system
PRODUCT SUPPORT TRAINING
Constant development of Energy Tech’ employees has been a key area of our business strategy, which has enabled us to grow so significantly over the past years. It has given our staff the ability to truly and comprehensively address our client’s needs.
With a highly enthusiastic and motivated team, we aim to share this knowledge with our core customers and dealers alike. Full time electrical and mechanical engineers deliver basic and advanced training sessions covering all aspects of Power Generation in our training facilities located in Lebanon, UAE, Nigeria and Afghanistan.
The role of Energy Tech’ training centers is to pass on to our dealers and customers the knowledge needed to install, start up, use and maintain our Generating Sets. Energy Tech’ Product Support Training courses are designed to build competences in basic, intermediate, and advanced levels of technical product support.
Special on-site training at customer sites or offices can be arranged on request. More formal class and workshop based courses can be tailored to meet specific needs.